How to Resolve Errors with Your Money Network Account

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If you suspect an error has been made in your account, resolving it as soon as possible is crucial for protecting your finances. Below are step-by-step instructions on how to contact Customer Service and what information they will require from you.

Contacting Customer Service Regarding a Potential Error

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1. Reach out to the Money Network Cardholder Services via phone at 1-800-MONEYNET (1-800-666-9338) or through their address:

Money Network Cardholder Services

2900 Westside Parkway

Alpharetta, GA 30004

When you contact Customer Service about a potential error in your account, be prepared to provide detailed information. This includes but is not limited to:

* The date and dollar amount of the suspected error

* A clear description of what happened (the more detail provided, the better)

Resolving Errors: What You Need to Know

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After contacting Customer Service about a potential error in your account, you may be required to send them written confirmation within 10 business days. This provisional credit will help cover any outstanding costs until your issue is fully resolved.

When sending this information via postal mail or email (if possible), make sure it includes:

* Your name and account number

* A clear description of the error(s) you are reporting

* The date and dollar amount associated with each incident

Resolving errors regarding your Money Network Account as quickly and efficiently as possible is our top priority. If you have any questions about a charge on your statement or suspect fraudulent activity, do not hesitate to contact us at 1-800-MONEYNET (1-800-666-9338) today.

*Please note that additional fees may apply for late payments or insufficient funds. See Cardholder Agreement for further details.*

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